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TERMS AND CONDITIONS OF CARRIAGE 10. Searches
Air Niugini, government or airport officers may require you
1. Conditions of Contract
to submit to clothing and body searches, require you to
a. Air Niugini carries passengers on flights in Papua New
submit your baggage to searches or inspectors, and
Guinea and elsewhere on contracts that consist of:• These
search or inspect your baggage with or without you.
• Air Niugini General Conditions of Carriage (Passenger
11. Right to Refuse Carriage
and Baggage), available on request, and any applicable
Infants–under 2 years of age for Papua New Guinea
Air Niugini reserves the right to refuse carriage to any
tariffs filed by Air Niugini with regulatory bodies;
person who seeks to travel in violation of applicable law,
• International conventions and Papua New Guinea laws;
tariffs or the General Conditions of Carriage, or is
Please be aware that Storage limitations apply on some
otherwise in breach of these Terms and Conditions, or
• Air Niugini’s oral or written directions to passengers. In
Air Niugini operated services. Domestic travel is defined
under the influence of drugs or alcohol, or it is necessary
the event of any inconsistency between these Terms and
as travel not combined with any international flights.
for the safety or comfort of other passengers or for the
Conditions and the General Conditions of Carriage, the
International travel is defined as travel between two or
General Conditions of Carriage shall prevail.
more countries including any flights within those countries
b. If Air Niugini issues a ticket boarding pass for another
when they are combined with any international flights. For
12. Smoking
carrier, it does so only as an agent for that carrier.
International travel, a passenger using Air Niugini
Smoking is not permitted on any Air Niugini aircraft.
c. Unless otherwise stated, a normal full fare ticket is valid
connecting services is entitled to the applicable
for one year from the issue date. Special fare ticket is
international free baggage allowance. Additional baggage
13. Dangerous Goods
subject to further terms and conditions applicable to that
may be carried at a fixed baggage rate per kilogram in
For safety reasons, the following types of Dangerous
excess. An excess fee will be collected for each kilogram
Goods must not be carried in your baggage. These goods
d. Air Niugini will use efforts to carry you and your
of baggage over the designated free baggage allowance
fall into the categories shown below. Briefcases and
baggage reasonably in accordance with the date and time
and for each piece that is overweight. Except as provided
attaché cases incorporating Dangerous Goods such as
of the flight(s) specified, but does not guarantee it will be
for under the relevant provisions in 5 or 6, the airline is not
lithium batteries or pyrotechnic devices are totally
able to do so. Schedules may change without notice.
liable for loss, damage to or delay in the delivery of fragile
forbidden. Disabling Devices such as mace, pepper spray
or perishable articles, money, jewellery, precious metals,
etc, containing an irritant or incapacitating substance are
• Comply with all applicable government travel
negotiable papers, securities or other valuables (including
prohibited on the person, in checked baggage and carry
requirements, including obtaining visas to enter the
but not limited to cameras and electronic. equipment),
on baggage. Medicines and toiletries in limited quantities
countries to which you are travelling; and
business documents or samples which are included in the
and alcoholic beverages may be carried in checked
• Check in by the required check-in time.
passenger’s checked baggage, whether with or without
baggage or cabin baggage – maximum 2 litres or 2 kilos.
f. The contract between you and Air Niugini, including any
the knowledge of the airline. Such personal valuable items
Small arms, sporting munitions and dry ice may be carried
exclusion or limitation of liability applies to benefit:
should be carried on your person or in your carry on
in limited quantities under certain conditions. Please apply
• Air Niugini’s employees, agents and representatives;
• All other carriers used by Air Niugini to carry you; and
• Those other carriers’ employees, agents and
4. International Notice – Limitation of liability
representatives, and Air Niugini hold that benefit on trust
a. If your trip has a destination or stop in another country
for them, and can, if requested by them, enforce it on their
other than the one from which you depart, a treaty known
as the Warsaw Convention may govern the liability of all
g. If your checked baggage on an international Air Niugini
airlines involved in your trip and may limit the amount of
flight has been lost or damaged, you must notify Air
damages that can be recovered for your death or injury.
Niugini in writing within 7 days and in the case of delay,
These limits can be as low as K30, 000. However, many
within 21 days of delivery. If a whole item of your checked
airlines have voluntarily agreed to waive those limits (in
baggage on a domestic Air Niugini flight has been lost or
destroyed, you must notify Air Niugini in writing within 21
b. Air Niugini will not rely on the limitation in Article 22(1)
days, or if only part of an item has been damaged, lost or
of the Warsaw Convention or the Warsaw Convention as
amended at The Hague for any claim for recoverable
compensatory damages arising under Article 17 for that
2. Carry on Baggage Allowances
c. Air Niugini will not rely on any defence under Article
On Air Niugini International and Domestic Flights each
20(1) of the Convention for that part of any claim for
passenger may carry, in addition to the free allowance,
recoverable compensatory damages arising under Article
the undermentioned articles only when retained in the
17 of the Convention that does not exceed 260,000
passengers’ custody, except items 7 and 8 that may be
Special Drawing Rights. Otherwise Air Niugini will rely on
carried in the passenger baggage and cargo
all other defences under the Convention.
d. In addition, in cases of death or bodily injury, if required
1. A lady’s handbag, lady’s pocket book or lady’s purse
by law, Air Niugini will make advance payments to the
which is appropriate to normal travelling dress and is not
person entitled to compensation, if required to meet
Same Day Return Check-In
being used as a container for the transportation of articles
immediate economic needs, in proportion to the hardship
For travel on Air Niugini domestic flight numbers within
that would otherwise be regarded as baggage;
Papua New Guinea, you can now receive your outbound
e. Liability for loss, delay or damage to baggage is limited
and return boarding passes when you check-in for your
3. A small camera or pair of binoculars;
to about K20 per kilo for checked baggage and K400 per
outbound flight, provided you are travelling on an e-ticket,
4. A reasonable amount of reading matter for the flight;
have no checked baggage and return within 12 hours.
5. Infant’s food for consumption on flight;
Please ensure you are at the boarding gate 30 minutes
5. Domestic Notice – Limitation of liability
before the scheduled departure time on your boarding
7. A fully collapsible invalid’s wheelchair and braces or
Carriage wholly within Papua New Guinea, which is not
pass, otherwise your seat may be forfeited.
other prosthetic device for the passengers use; provided
international carriage as defined by the Warsaw
If you need to change your return flight and the fare
that the passenger is dependent upon them.
Convention, is subject to the provisions of the Civil
conditions permit changes, please call Air Niugini Sales
Any item that purports to be a specified article listed
Aviation (Aircraft Operators’ Liability) Act 1975 as
on the numbers listed below, your Travel Agent or see a
above, but does not visibly conform to the description set
amended. Air Niugini’s liability in respect of the death or
Customer Service Agent at the airport. You will need a
out must be weighed and such weight included in the total
injury of any passenger is limited to K30,000, and in
respect of baggage is limited to K300.00 per passenger
For reconfirmation and details on other travel
All other articles including overnight bags, briefcase,
(for checked baggage), and K30.00 per passenger (for
arrangements, please contact the following Air Niugini
typewriter, personal radios, ladies vanity or cosmetic
cases, hat boxes, infant collapsible pram, wheelchairs,
heavy cameras and reading matter which cannot
6. Seating
reasonably be read during the flight, must be weighed with
Air Niugini does not guarantee you any, or any particular,
the baggage and subjected to normal rules.
seat even if your reservation is confirmed. You must
accept any seat allotted on the fight even if this involves a
Two(2) cabin bags (2pcs) not exceeding 14kgs (30lbs),
downgrade, or wait until the next flight on which a seat is
the sum total of three dimensions of both pieces must not
available in the class of service paid for.
7. Overbooking Notice
One (1) cabin bag (1pc) not exceeding 7 kgs (15lbs), the
There is a chance a seat will not be available on a flight
total measurement of which must not exceed 50 x 30 x 20
even if your reservation is confirmed. This is due to the
common practice in the airline industry of overbooking. Air
These Items must be weighed, and if necessary, charged
Niugini’s policy on overbooking is available at Air Niugini
in accordance with valid tariff. Cabin baggage dimensions
international airport ticket counters and boarding gates. If
vary in different countries and are subject to Government
there are not enough volunteers Air Niugini will deny
and Airline regulations in force at the time of travel.
boarding reservation holders in accordance with its policy.
People involuntarily denied boarding may apply for
3. Checked Baggage Allowances
compensation in accordance with that policy.
Passengers (except infants*) on Air Niugini are allowed
8. Government and Other Taxes and Charges
No single item may exceed 30kg in weight.
Travel within Papua New Guinea and Internationally – the
price of your ticket may include significant amounts of
Piece Allowances and
taxes, charges and fees imposed on air transport by
Dimensions Allowance
government, authorities and airport operators (in the fare,
e.g. Goods and Services Tax, or shown separately as a
TAX/FEE/CHARGE). You may also be required to pay
additional taxes, fees or charges not marked on your
9. Insurance
Personal and baggage insurance is recommended. Details may be obtained from Air Niugini, or your travel agent.
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