Body language for negotiators

A two-day workshop designed to equip unionists with the skills they need to read and interpret body language in negotiations  What does your opponent see in your  The Five Underlying Facts You Must  The Three Underpinnings of "Win/Win"  The Three Stages of Every Negotiation  First impressions are lasting impressions  Our posture, what it communicates  Five Characteristics of a Successful  Matching verbal communication to your  Matching and mirroring—strategies to  Males & females how they differ in their  Be the one who writes the contract  Make your offers low but flexible  Showing emotions using non-verbal cues  Letting time pressure to work for  Impatience, urgency, frustration—non Shareef has worked in senior General Management Cooperative Society, Tourism Management Institute of positions for a number of local and international companies Singapore, Singapore Zoological Gardens, Internet in the hospitality and human resource development sector Appliance, Republic of Singapore Airforce, Merill Lynch and has more than 27 years experience in industry. He Customs Credit Cooperative Society amongst many others. was, till recently, the General Manager of the Nanyang Technological University Alumni. He also served as the Shareef was an appointed Consultant to Nokia (SEA) General Manager of the Singapore Recreation Club during Distribution Management Team and advised them on its developmental years and was instrumental in helping Franchising and Marketing Communication Strategy. He the club raise $92 million for the redevelopment of the has also developed training programmes for the clubhouse within a record time frame. He also ran an development of Nokia's Distributors in the region and international training and development consultancy worked closely with Nokia Academy for the development operation for a large international group of companies and and delivery of the programmes in selected countries in was a contracted consultant to various commercial education providers in Singapore and the region. Shareef was also a consultant to InWent, an organisation Shareef is a multi-disciplined professional holding supported by the Federal Ministry for Economic professional certifications in Marketing, Business Cooperation and Development, Germany for the IT@Coop Administration, Administrative Management, International Project and was the appointed consultant for Thailand, Advertising & Communications, Quality Management and where he spearheaded a nationwide TNA project for assessing ICT competencies and training requirements for coops under the Credit Union League of Thailand. Shareef has extensive international training & development experience and has conducted developmental programmes Shareef works closely with the Service & Development in Singapore, Malaysia, Hong Kong, Vietnam, Thailand, Inspectorate, Singapore Police Force and has developed Brunei, Philippines, Mynmar, Indonesia, Bangladesh, training programmes for the training of all front-line police Taiwan, Uganda, Kenya, Dubai (UAE), Pakistan, Uzbekistan and India. He has been active in the training and development field for the past 22 years. Shareef leads an active public and community life. He did his national service in the Singapore Police Force, and held Some of the client companies for whom he has conducted the rank of Superintendent of Police. He held key developmental programmes include the Port of Singapore appointments as NS Commander, Central Police Division. Authority, The Singapore Police Force, Motorola, FCB, For his dedicated Service to the Singapore Police Force, he Nokia (Thailand & Singapore) Singapore Institute of Labour was conferred the Pinkat Bakti Setia (Polis) by the Studies, Avaplas Ltd, Archives, City Hall (Kuala Lumpur), President of Singapore during the National Day Awards in Informatics, Western Digital, Panalpina, Telerate, Behn 2008. He serves in various committees, as a Councilor in Meyer (Malaysia), AIWA (Malaysia), Kejora Holdings BHD. the Tamils Representative Council, as a Director of TCC Malaysia), Neptune Orient Lines, Singapore Council of Credit Cooperative Society, TRC Multi-purpose Coop and Social Services, Singapore Government Staff Credit Secure Guard Cooperative Society and as an Assistant Cooperative Society, Management & Accountancy Secretary General on the Governing Council of the Development Centre (Kampala), FTMS, BICPA-FTMS Management Development Institute of Singapore. He is (Brunei), CfBT (Brunei), Prudential Assurance, TCC Credit also a regular speaker at International Business Forums.

Source: http://bicpa-ftmsglobal.com.bn/documents/cpd_pb/body_language_and_negotation_techniques.pdf